Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
We don't use your information for any reason whatsoever aside from getting your purchases to you.
Well yyyyyyeah!
Dec 27, 2024
I ordered 3 items on 12/3 for a Christmas gift. On 12/14 I realized I had yet to receive a shipping notification and messaged the seller. I didn't receive a response, so the next day I opened an Etsy help request. On 12/17 the seller wrote that she couldn't find two of the items from my order, so she shipped the one she had and said would ship the rest *if* she found them. She stopped responding to my messages at that point, and Etsy issued a refund. The package she did send, which contained only one of the items from my order, arrived on Christmas Eve smashed to pieces because of how poor the packing job was. The lid and dish weren't even separated by bubble wrap. This is the only bad experience I've ever had with an Etsy seller.